Managing a mobile workforce: the uber- modern approach

Managing a mobile workforce: the uber- modern approach

Nobody said that managing a mobile workforce was easy. But times have changed and so have service businesses. Do you remember what it was like, back in the day, when you were booking a taxi service? You had to find a taxi service number, give them a call, and listen out for the beeping car to know when they’d arrived. Sometimes the taxi would turn up on time and sometimes it wouldn’t. Sometimes the taxi would turn up at the wrong spot and you’d have to start over, calling the taxi company again, being told your taxi had left, and having to re-book. If you’ve booked an Uber recently, it may have been apparent how much technology has become a critical part of many service companies. Being able to see your Uber driver’s location on a map, moving along in real-time, keeps you informed and in the loop. The driver can see your location exactly on a map so you don’t have to worry

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