Knowledge- Enabling Microsoft Sharepoint For Superior Customer Experiences

Knowledge- Enabling Microsoft Sharepoint For Superior Customer Experiences

“In the words of a leading analyst I talked to recently, content management is a bit like an organized information closet. It provides a way to create and store documents, HTML pages, and other types of content. It includes things like version tracking and approval processes. It tags and classifies information, often grouping knowledge by domain. All in all, it provides a cost‐effective way to create and organize information, which is clearly a common business need.

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