As work settings and expectations change, employees are now facing an increasingly complex flow of information. New roles and responsibilities often come with limited support or direction from supervisors. This means that employees at every level are left on their own to make key business decisions. If they fall short, there may be no time to recover. Good decisions require focusing on the most relevant information, asking the right questions, and separating reliable facts from false assumptions – all elements of Critical Thinking. And yet too few employees possess these essential skills.
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