The State of Salesforce 2022–23: Unlocking the next wave of business value

The State of Salesforce 2022–23: Unlocking the next wave of business value

The Salesforce platform is still underexploited. Companies continue to invest in Salesforce at a rapid pace, yet many aren’t getting the full return on that investment. This year’s report identifies four key trends that offer insights into how companies are unlocking the next wave of value with Salesforce: 

  • Thrive in a trust economy
  • Innovate smarter, not harder
  • Turn sustainability ambition into action

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