This article examines the who, what, where, when, why, and how of tracking productivity in lumber and building materials (LBM) dealer businesses.It’s time to go beyond eliminating redundant data entry, automating repetitive processes, and replacing paper with electronic transactions. Those are table stakes. This article dives into the more complex cross-functional systems that—if not executed effectively—are prone to error, time-consuming and a drain on profits—and productivity.
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