At first, DoorDash was using a combination of StatsD monitoring for its cloud-native stack and another solution to monitor its virtual machine environment. As the cloud-native environment scaled and developers delivered new features, however, the monitoring system kept breaking down.
In general, DoorDash thinks of itself as being data driven. Everyone is crazy about numbers, from the CEO down to the newest engineer. Data is used to make better decisions about technology and about the business. If everyone loses observability, it means the entire company loses that competitive edge. Because software is a core part of DoorDash’s product, losing visibility into the application suite was simply not acceptable.
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