Attack trends in multi-channel phishing, identity deception, malicious new domains, and more This inaugural Phishing Threats Report explores key attack trends based on approximately 13 billion emails processed by Cloudflare over
Bring Clarity & Agility to your Enterprise Data Strategy
At Duck Creek, we’re on a mission to transform the insurance landscape, and our new Data Management, Reporting and Analytics Platform is a game-changer. In this webinar, we’ll be providing
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Can Artificial Intelligence Increase Empathy in the Insurance Industry?
AI, and ChatGPT in particular, has the insurance industry buzzing. Where do these technologies fit within the value chain? Can they, or will they begin replacing human insurance professionals? We’re
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State of Service
What You’ll Find in This Report For the fifth edition of our “State of Service” report, Salesforce Research surveyed 8,050 customer service professionals to determine: • How
SOS Automation AI
Customers are the most important part of any business. And customers today aren’t just looking for stellar products and offerings, they also want an amazing service experience.
Field Service Trend
In this guide, learn how top-performing businesses are innovating with field service management to boost productivity and efficiency amid a challenging economy and increased customer expectations. The findings for field
Why third-party Teams telephony solutions lead the market
85% of organizations that integrate telephony into Teams choose a third party. Learn why third-party Teams telephony solutions lead the market. This white paper covers Microsoft Teams telephony options and
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Microsoft Teams & Telephony Why Businesses Prefer UCaaS Providers
Microsoft Teams has 300 million monthly active users, making it a cornerstone of communications for organizations everywhere. While those organizations have widely adopted the messaging and video capabilities in Teams,
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Enhancing Teams with enterprise-grade telephony
Organizations can choose to use Microsoft as their telephony carrier by purchasing Microsoft Phone System licenses (included with E5 licenses) along with Calling Plans, which includes a phone number and
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Bring world-class customer experiences and calling into Microsoft Teams
Microsoft Teams has 300 million monthly active users, making it a cornerstone of communications for organizations everywhere. While those organizations have widely adopted the messaging and video capabilities in Teams,
Continue ReadingBring world-class customer experiences and calling into Microsoft Teams